Huth, Carsten; Erdmann, Ingo; Nastansky, Ludwig: GroupProcess: Using Process Knowledge from the Practical Operation of Ad Hoc Processes for the Participative Design of Structured Workflows, in: Sprague, R. H. (Ed.): Proceedings of the 34th Hawaii International Conference on System Sciences, January 3-6, Maui, Hawaii, CD-ROM, IEEE Computer Society Press, Los Alamitos CA, Washington, Brussels, Tokyo 2001, pp. 10.

THEMES: Huth, Carsten\GroupProcess | Erdmann, Ingo\Publications | Nastansky, Ludwig\...\Workflow Group...
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YEAR: 2001

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Many of today's companies already have a strong integration of Workflow Management Systems (WFMS) in their IT-Infrastructure which are often only used for the core processes of the company. Furthermore these predefined processes are designed and implemented by specialists, whilst the process knowledge of the involved employees remains mostly unused. On the other hand, the everyday business life, especially in office environments, often additionally requires flexible, rather short lived processes (ad hoc workflows), that can only be predetermined in advance to some degree. These two types of workflows have many cross connections which are inadequately or not supported by currently available WFMS. To name one example some ad hoc processes that are used more than once and therefore get well tried by practical experience could become established and important processes for the company. Thus these should be transitioned into predefined workflows in a WFMS. The GroupProcess project examines the broad possibilities to support ad hoc processes in companies and creates connections to existing systems like WFMS, Knowledge- and Office-Management-Systems.