Lotus: Lotus / Domino Government Solutions 4 - A Variety of Examples 2000.

THEMES: Lotus\e-Government
YEAR: 2000
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User: Anonymous

LABEL: e-Government
PEOPLE: Buschor, Ernst
THINGS: Kickoff | Public Administration | Verwaltung | Workshop
TIME: 2000 | 2001
E-Government at Lotus Global Government Forum

Mary Rose Greenough
Lotus Public Relations

Era of E-Government Hailed at Lotus Global Government Forum

Technologists from 21 Countries Share Successes
at Third Annual Global Conference

Washington, DC, October 30, 2000 -- Lotus Development President and CEO Al Zollar today told
an audience of global technologists that the era of e-government has arrived. In his Keynote address
at the third annual Lotus Global Government Forum, Zollar cited examples of new and evolving
e-government applications that have recently gone online in agencies and governments around the
world, including online information sharing, self-service government programs, and Web-based

Among these examples, he described online government services in Singapore, knowledge sharing
applications in use by the US Navy, online collaboration within the State Government of Guanajuato,
Mexico, and self-service applications for commercial permit applicants throughout New York State.

Zollar said that the goal of the conference was to provide a forum for all government information
technology managers and decision makers to share their experiences and successes, to learn from
each other how best to use the Internet, and to improve the organization and delivery of government
services. He told the more than 300 attendees that Lotus is focused on making the gathering,
storing and distribution of knowledge throughout governments as transparent and ubiquitous as

"Electronic communication is erasing borders and boundaries and we must take advantage of the
capabilities that are available to us," said Zollar. "We simply must find ways to get everyone
connected not just within one agency or even one government."

He also told the audience that many e-business and knowledge management solutions are being
deployed by government agencies at all levels. "Based on the Internet services now available,
citizens in many countries today have a need to communicate with their governments directly."

Zollar explained how self-service government applications, such as the one for submitting
applications online for commercial permits in New York State, address this problem. "It's obvious
that most citizens prefer to renew their drivers' licenses online, for example, in five minutes rather
than stand in lines for an hour or more."

Another major advance in e-government cited by Zollar involves closing what he termed the talent
gap. "The challenge is to maintain an organization's knowledge base, even when many of its most
experienced members are retiring or pursuing opportunities in the private sector. " Solutions being
implemented around the world include training and development programs over the Internet and
knowledge management applications that allow large organizations to capture and access the
expertise of thousands to the benefit of the entire organization.

The Lotus Global Government Forum runs through November 1 at the Mayflower Renaissance Hotel
in Washington, DC. The Forum, which is hosting Gen. Colin Powell, US Army (Ret.), as keynote
speaker tomorrow, is being co-sponsored by Lotus, Portal Interactive, Electronic Data Systems,
Sharing Technologies, and Ives Development Corp. Previous annual forums have been held in
Brussels and Ottawa.

Lotus Development Corporation, founded in 1982, is a subsidiary of IBM Corporation. Lotus sets the
standard for truly innovative software products and services that reflect the company's unique
understanding of the new ways in which individuals and businesses must work together to achieve
success. Lotus is redefining the concept of conducting business through practical knowledge
management, e-business and other ground-breaking ways of connecting the world's ideas, thinkers,
buyers, sellers and communities via the Internet. Lotus markets its products in more than 80
countries worldwide through direct and extensive Business Partner channels. The company also
provides numerous professional consulting, support and education services through the Lotus
Professional Services organization.

Lotus and Lotusphere are registered trademarks and Domino, Sametime and QuickPlace are trademarks of Lotus
Development Corporation. IBM is a registered trademark of IBM Corp. All other trademarks are owned by their respective

EDITOR'S NOTE: All news releases and related information issued at the Lotus Global Government Forum are available
on the Internet, via the Lotus Development Corp. press room at http://www.lotus.com/pressroom.

A copy of this release and other company information is also available via fax by dialing 1-800-57-LOTUS within the U.S.
and Canada or 201-946-2336 outside the U.S. and Canada