Mühlenweg, Dirk; GCC Teaching: Designing workflow-based Office Space in a Call Center on a Groupware Platform, Masters Thesis, University of Paderborn, Department of Business Computing 2 1999.

THEMES: Mühlenweg, Dirk | GCC Teaching\...\3 Completed
META STRUCTURES: GCC Activities\...\Projects | GCC Teaching\...\All | GCC Teaching\...\Workflow Manag...
YEAR: 1999

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Call Center, Groupware, PAVONE

Key words
Call Center, Groupware, PAVONE